Reference

Understand Your Rights and Our Obligations

These legal terms set out how indisattoto operates, what we expect from you, and what you can expect from us — covering account eligibility, data handling, and how to contact us when something needs resolving.

Account eligibility rulesData handling and retentionDANA, OVO, GoPay wallet termsContact and dispute pathsIndonesia-eligible regions only

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REACH OUR TEAM

Contact Us About Any Legal or Policy Matter

If you have a question about how your data is used, want to request account information, or need to raise a policy concern, our support team handles these directly. You can reach us through the channels below. For wallet-related disputes involving DANA, OVO or GoPay transactions, include your transaction reference number when you write in — it speeds up the review considerably.

What These Terms Cover and How They Apply

indisattoto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our legal terms apply from the moment you open an account with us. They cover how we collect and store your data, how your wallet activity through DANA, OVO or GoPay is recorded, and what happens if a dispute arises. We do not share your payment

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details with unrelated third parties — wallet transaction data stays within the verified payment processing flow only. Eligibility to use indisattoto depends on local law in your region; if access is restricted where you are, these terms still govern any prior account activity. We may update
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these terms when regulatory or operational changes require it. When we do, we post a notice in your account dashboard and the updated version takes effect after a reasonable notice period. You are responsible for reading updates. Continued account use after the notice period means you
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have accepted the revised terms. If you disagree with any change, the right path is to close your account and contact our support team to request data deletion.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE POLICY

Data, Security and Account Integrity Practices

We keep your personal and payment data under access controls that limit who on our team can view account records. Here is how we approach each key area — from cookies to wallet verification — so you know exactly what we do and how to act on it.

Cookie and Tracking Policy

We use session cookies for login continuity and analytics cookies to see how pages are used. You can adjust cookie settings from the footer link on any page.

Account Security Practices

Account access uses OTP verification tied to your registered mobile number. Suspicious login attempts trigger an automatic hold that you release through account settings.

Data Retention and Deletion

We retain account and wallet transaction records for the period required under applicable rules. To request deletion of your data, contact support with your account ID and a written request.

Who Can Access Your Records

Only verified indisattoto staff with a specific operational need can view your account data. Payment data from DANA, OVO or GoPay flows through secured processing channels and is not exposed to general staff access.

Common Questions About Our Legal Terms

These are the questions we receive most often about account rights, data handling and how our legal terms apply. If your question is not here, live chat or our email support channel can help directly.

These terms apply to anyone who opens an account on indisattoto from a region where access is permitted under local law. If local law restricts access, the terms still cover any account activity that occurred before that restriction.

Yes. Submit a data access request through the Help Centre in your account settings or by emailing support with your account ID. We will respond within the timeframe set by applicable rules.

Wallet transaction records are stored in secured processing logs. We use them to verify deposits and withdrawals and to resolve disputes. They are not shared with unrelated third parties.

We retain records for the period required under applicable rules, then delete personal data on request. Contact support with a written deletion request after your account is closed.

We post a notice in your account dashboard before changes take effect. Continued use of your account after the notice period means you have accepted the updated terms.

Use the complaint path in the Help Centre or write to our support email. Include your account ID, the specific policy area in question, and a clear description of your concern so we can review it properly.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy Accountindisattoto Login InfoIndisattoto Glossary

Understand Your Rights and Our Obligations

Contact Us About Any Legal or Policy Matter

Data, Security and Account Integrity Practices

Cookie and Tracking Policy

Account Security Practices

Data Retention and Deletion

Who Can Access Your Records

Common Questions About Our Legal Terms

01 Who do these legal terms apply to?

02 Can I request a copy of the data indisattoto holds about me?

03 How does indisattoto handle my DANA, OVO or GoPay transaction data?

04 What happens to my account data if I close my account?

05 How will I know if the legal terms change?

06 How do I raise a formal complaint about a policy matter?

Legal

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