Reference

How indisattoto Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you use indisattoto, how we use it, and what choices you have over it. Availability depends on local law and eligible regions, including for accounts linked to DANA, OVO, or GoPay wallets.

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indisattoto How indisattoto Handles Your Personal Data
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

We apply a practical, layered approach to data security — not just at account creation but throughout every session. Here is how each area of your data is handled inside our systems.

Account Security

Login sessions are protected with OTP verification sent to your registered mobile number. Suspicious device changes trigger an additional identity check before access is granted.

Cookie Use

We use session cookies to keep you logged in across pages and analytics cookies to see which sections are visited most. You can adjust cookie preferences from the footer of any page.

Data Retention

Active account data is kept while your account remains open. After closure, records are held only as long as required by applicable Indonesian law, then permanently deleted from our systems.

Third-Party Sharing

We do not sell your data. Payment data passes only to the wallet processor — DANA, OVO, or GoPay — on a transaction-by-transaction basis, under contract terms that restrict further use.

PRIVACY CONTACT

Reach Our Data Team Directly

If you want to access, correct, or request deletion of your personal data, our support team handles privacy requests separately from general account queries. Use the channels below and mark your message clearly as a data privacy request so it reaches the right team without delay.

Email — Data Requests Send your privacy request to our dedicated email channel. Include your registered account name and the wallet type you use — DANA, OVO, or GoPay — so we can locate your record.
Live Chat — Account Help Open live chat from your account dashboard. Select the account and privacy option from the menu. Our team will escalate data requests to the privacy queue within one working day.
In-App Contact Form Submit a data request directly through the contact form in your account settings. Attach any relevant wallet reference or transaction ID to speed up identity verification.

Your Privacy Questions Answered

These are the questions we hear most often about how your data is handled on indisattoto. If your question is not covered here, use the live chat or email contact listed above.

We collect your name, email address, mobile number, and the e-wallet identifier — DANA, OVO, or GoPay — you link to your account. Device and session data is collected automatically on each login.

We share only what is needed to process a transaction with the relevant wallet provider. We do not sell your data or pass it to advertisers. Any third party we use is bound by contract to restrict its use.

Send a data access request via email or live chat, marking it clearly as a privacy request. Include your account name and registered wallet type so our team can verify and retrieve your records quickly.

Yes. Submit a deletion request through the contact form in your account settings. We will process it after verifying your identity. Some records may be held temporarily under applicable local legal obligations.

We keep records for the period required under Indonesian law following account closure. Once that obligation is met, all personal data linked to your account is permanently removed from our systems.

No. We pass only the minimum fields required to complete a transaction. Full wallet credentials are never stored on our servers; they remain within the wallet provider's own secure environment.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.